This blog post discusses the changing leadership needs in retirement living communities. It highlights the importance of trust and active engagement by leaders with their residents. The article underscores the significance of understanding and addressing the unique demands of the Baby Boomer generation, emphasizing a community-centric leadership style. It also notes the impact of such leadership on reducing complaints and improving organisational reputation and financial performance.

A maturity model is a way to think through the level of maturity of a system or process in your organisation. You might have applied a customer experience maturity model to assess your organisation’s effectiveness in delivering a great customer experience and providing a roadmap for areas of improvement. The same approach can be applied to your community app or communications app.

The blog post lists the top ten common mistakes made by leaders in managing community apps within retirement villages or over 50s communities. It covers issues like limited or irrelevant content, repetitive content, lack of clear purpose, absence of success measures, and more. The post provides insights into avoiding these pitfalls and effectively utilising community apps for improved engagement and management.

Some companies seem to be able to sell themselves. The marketing doesn’t matter. The product isn’t perfect. You might wonder how they are doing it. If you look a little closer, you’ll notice. People are the key. These organisations have thriving communities of customers that are creating real connections with other people they know. They are recommending and referring, and creating one of the most valuable assets a business can have: a sales pipeline.

The blog post "Tips for managing users in your community app" provides valuable insights for creating a thriving and safe online community. It emphasises the importance of establishing clear community guidelines that reflect the values and ethos of the group. The article guides through writing mission statements, setting rules and regulations, and dealing with offensive behaviours. It also highlights the role of community apps in facilitating positive member interactions and maintaining a safe online environment.

The blog post discusses the inevitability of conflicts in retirement villages and seniors living communities, comparing it to unavoidable aspects of life like death and taxes. It emphasizes understanding and managing these conflicts effectively, providing insights on how to maintain a peaceful and cooperative environment within these communities.

Joining a new community is a roller coaster ride of emotions. We can all remember our first day of high school (well, maybe we can). Some of us relish the chance to make new friends and naturally start conversations with complete strangers. For us introverts it can be a terrorising feeling having to begin an awkward conversation with someone we don’t know.

You can take steps to create a real sense of belonging in your retirement community.

The blog post on "ICT in Aged Care" by Pluss Communities discusses the challenges and essential strategies for changing or upgrading technology in the aged care sector. It emphasises the importance of a proactive attitude, resourcefulness, and staying updated on regulations and funding. The article also references a report from the Royal Commission, highlighting key areas for improvement in aged care ICT.

The blog post "From patient, to consumer, to citizen - the real future of aged care" discusses a paradigm shift in aged care, emphasizing a transition towards treating residents as citizens rather than mere consumers. This approach promotes dignity, autonomy, and meaningful participation, moving away from a service-based model to one where residents actively contribute to the community's governance and well-being.

The blog post "What is online community software and what can I use it for?" explores the advantages and applications of online community software, differentiating it from social media platforms. It highlights how such software can create a private, branded space for community interaction, integrating features like marketplaces, surveys, and service listings. The post underscores the software's role in enhancing community engagement and providing tailored experiences for different user groups.

This blog post examines the significant yet often overlooked role of Aged Care Managers in creating loving and connected environments. It highlights their challenges in dealing with high workloads, complex resident behaviours, and family expectations. The piece emphasises the need for more support and resources for these managers to overcome obstacles and enhance the quality of life for residents.

This blog post, titled "More than just exercise," delves into the profound social and community-building benefits of team sports. It emphasises that participation in sports goes beyond physical fitness, significantly contributing to a sense of belonging and community among individuals. The article discusses the importance of these communal bonds, particularly in senior living communities, and how sports can serve as a vital tool for enhancing mental health and social interaction.

A community is as much defined by the mind frame of its members as it is by its outside characteristics. These characteristics help to cement the community and confirm its identity.