In the ever-evolving landscape of senior living communities, effective communication remains a pivotal challenge. With a mix of outdated systems and new technologies that fail to integrate smoothly, managing resident interactions can become a cumbersome task. However, an increasing number of communities are turning to resident communication apps to streamline processes, facilitate easier event management, and eliminate the need for paper-based systems. This article explores how senior living facilities are adopting these innovative solutions to not only improve communication but also boost resident engagement and participation in community decisions.

Recognising milestones in senior living isn't just a checklist item; it's central to crafting a vibrant, connected community. These celebrations, from birthdays to personal achievements, not only honor individuals but also boost health, wellbeing, and communal unity. Learn how personalised events and inclusive communal celebrations can transform your senior living facility into a more engaging, joy-filled home, fostering deeper connections and creating cherished memories. Pluss Communities empowers you to elevate these moments, ensuring every resident feels celebrated and valued.

As a retirement village manager, enhancing resident satisfaction isn't just about creating a positive community; it's a strategic move with significant financial implications. This article delves into how improving the living experience can lead to increased occupancy rates and profitability. Learn about the pivotal role of Net Promoter Score (NPS) in measuring satisfaction and its direct correlation with your village's financial performance.

Unlock the joy of shared interests in your senior living community! This step-by-step guide empowers residents to initiate and thrive in interest-based clubs, from book clubs and gardening committees to art collectives. Discover how to identify common interests, foster resident leadership, and build a vibrant, engaged community through resident-led groups.

Drawing insights from thousands of news posts across our retirement living communities, we've pinpointed the content that truly resonates with residents. This exploration into 2023's most popular posts unveils the power of simple, practical information – from how-tos like logging maintenance requests to engaging community initiatives like naming the cinema. Each post, backed by our Pluss Communities platform, not only captured attention but fostered a sense of belonging and engagement. These top 10 insights offer a roadmap for content that not only informs but strengthens the fabric of your community.

Discover strategic ways to generate more revenues in your retirement village using your community app. Learn how to effectively utilise the payments system and the events and services booking feature. Understand the importance of prioritising resident needs, differentiating service types, and engaging residents in decision-making. Explore how third-party service bookings, room hire, event payments, and assisted living services can contribute to revenue generation.

Introducing communications apps into seniors living communities can come with the fear that older residents may not embrace the technology. In this Interview, TriCare share their experiences in successfully introducing their Pluss-built “Bubble App” to their residents and explain how getting the staff onboard is the key to ongoing resident usage.

Choosing the right retirement village software is a pivotal decision for any seniors living organisation. From enhancing centralised communications to managing multiple sites efficiently, the right software lays the foundation for a responsive and unified community. How can organisations align their specific needs with the best available solutions?

Over the last 12 months, Kokoda Residences have achieved some remarkable results in building a vibrant and thriving community. We spent some time with Allison Prusina, Resident Support Manager and Kam Ghimire, Facility Manager, to unpack their amazing efforts in creating a very engaged community with their very own Kokoda community app built on the plus communities platform.

Discover the proven strategies that drive high engagement in successful retirement communities using seniors living apps. Our deep-dive study reveals critical insights into effective onboarding practices, the importance of quality content, fostering a sense of ownership among residents, and the utility of features like messaging, alerts, and bookings. By leveraging these techniques, you can transform your community's interaction and engagement. Our investigation also highlights the role of staff in facilitating this change and how innovative tools like live polls can create a dynamic, interactive community environment.

In a conversation with Gavin Third, Sales and Community Manager at Botanica Lifestyle Resort, an over 50s lifestyle resort situated in Caravonica, Cairns, we delved into their remarkable community app. Developed on the Pluss Communities platform, Botanica's own app has been effectively utilised within the community for over two years.

Green Ridge Hunter Valley, a luxury retirement living community in the picturesque Hunter Valley wine region, has partnered with Pluss Communities, an award-winning customer experience app.

This guide provides five easy steps to help IT professionals get their projects approved by executive teams. The first step is to identify the problem the project is solving, followed by developing a business case outlining the benefits, creating a project plan, getting buy-in from stakeholders, and finally presenting the project to the exec team. By following these steps, IT professionals can make a convincing argument for their project and increase the likelihood of it being approved.

This article outlines six ways to get a return on investment (ROI) from your community app. These include saving on paper and printing costs, more efficient communication, measuring the Net Promoter Score (NPS), tracking engagement metrics, attracting sponsors, and cross-selling services from other parts of the business. Measuring these metrics is important to determine whether investing in the app is worthwhile and to justify the initial spend.

This article unpacks the benefits of having your own branded retirement village community app and how to use it to keep your residents happy.

Five ways to generate sales leads for your retirement community using a community app.

It’s the start of the week, you are thinking about what news to post to your community but struggling to come up with some ideas and thinking there must be an easier way to get content sorted. We wanted to make your job a little easier and have come up with hundreds of content suggestions.

Moving into a senior community can bring about a mix of emotions for retirees. It can be a time of excitement over new friendships and opportunities. It can also be a time of grief over disconnection from regular routines and saying goodbye to the family home and local neighbourhood. There are definitely a lot of mixed emotions that emerge in this transition.

Aura by Livewell Communities, delivering a great community experience for their residents.

The critical moment that can break a new retirement village development from day one is thinking that its branding is simply the logo and, maybe, a slogan.

A properly and professionally developed brand strategy will have a strategically chosen name, considered brand identity design, targeted style guide and evocative, concise brand narrative all working together to deliver on the positioning for the relevant buyer audience. Its critical early influence on the project can often be overlooked.