Retirement villages, land lease and aged care
Book a 30 minute demo of Pluss
Shaun Alexander shows you the Pluss app your residents would use, set up for your type of community. You also see Community Manager, where your staff post news, run bookings and track maintenance requests.
What the 30 minutes covers
- The resident app, as a resident or family member sees it on their phone
- Community Manager, where staff post once to the app and the community TVs
- The features for your type of community, such as resales, food ordering or HELF
- Pluss HQ, if you run several communities
- Your questions, including rollout and integrations
Shaun AlexanderChief Revenue Officer, Pluss Communities
Bring anyone involved in the decision. Once you book, forward the calendar invite to them.
Thanks. Now pick a time.
Choose a 30 minute time in Shaun's calendar. A calendar invite then arrives by email.
If the calendar doesn't load, open Shaun's calendar in a new tab. If you don't book a time, Shaun emails you to arrange one.
To pick a time without the form, open Shaun's calendar.
To talk now, call +61 410 446 143 or email team@plusscommunities.com.
“From a manager’s point of view, the app has been priceless. It’s like having an admin on my team.”
Used by
Across 21 communities, a median of 79.6% of residents are active in the app every month.
Pluss in numbers
Communities use Pluss.
People use the Pluss app.
Weekly engagement at Botanica Lifestyle Resort.
ISO27001:2022 certified, with data hosted in Australia.
These figures cover retirement villages, aged care homes and land lease communities.
By type of community
What you'll see in the demo
Pick your type of community to see what Shaun shows you. Your choice goes to Shaun with your form.
In a retirement village demo
- Staff write a news post once. It goes to the app and the village TVs, and Pluss shows who has read it.
- Residents book events and pay by card in the app. When an event changes, staff send one alert to everyone booked.
- Residents choose their meals for the week and book family in. The kitchen sees live counts.
- Residents log maintenance requests in the app. Staff track each job until it's resolved.
- Each resale runs in one record, from notice to payout. Each of the eight steps has an owner, tasks and due dates.
From customers
TriCare has had no handwritten maintenance requests since the app launched.
At Ozcare's Reflections on the Bay, the average resident age is 79. Within 90 days of launch, 95% used the app each week.
Pluss for retirement villagesWatch the 2 minute food ordering tour
Pluss for New Zealand villages
In a land lease demo
- The app carries each community's name and brand. Your sales team can show prospects the events calendar and what's on at the clubhouse.
- Homeowners book events, reserve facilities and pay by card in the app.
- Homeowners run their own groups and clubs. Their posts can go through approval first.
- Each resale runs in one record, from notice to sell to handover. Record the notice the day it arrives, and Pluss starts the reply clock.
- Site Builder launches each new community from your template, with the brand and the app ready on day one.
From customers
GemLife uses the app in its sales environments. Prospects get to know a community before construction is complete.
At Botanica, 90% of homeowners use the app each week.
Land lease operators using Pluss include GemLife, Botanica and AHC.
Pluss for land lease communitiesIn an aged care demo
- Families download the same app as the resident. They see the home's news, events and photos on their phone.
- Staff share a photo or a PDF into the resident's care circle. The resident and their family see it straight away.
- Common area TVs show news, menus, photos and upcoming events.
- With HELF, residents choose and sign for paid extras in the app. Staff mark each service delivered, and a skipped service isn't charged.
- The My Day page shows each staff member the day's activities, tasks and maintenance requests.
HELF and the Aged Care Act
Under the new Aged Care Act, every paid extra a home charges for needs its own signed agreement with the resident.
Pluss keeps each agreement in one record, from the resident's choice in the app to the services finance can charge.
Pluss for residential aged careHow HELF works in Pluss
Pluss HQ
Pluss HQ publishes one post to every community, or to the communities you choose. It reports engagement across your portfolio. Each community team still runs its own news, events and requests.
See Pluss HQRollout by our team
Our team can run the rollout across your communities, from staff training by role to resident sessions on site. Metlifecare and GemLife used our team for their rollouts.
See professional servicesWho to bring
Who to bring to the demo
Bring anyone involved in the decision. List who is coming in the form, and Shaun covers what each person needs.
Executives and operations leads
How Pluss HQ publishes to your communities and reports engagement across the portfolio. How a rollout runs, site by site.
Village and community managers
Community Manager and the My Day page. How one post reaches the app and the community TVs.
Resident experience leads
Surveys with multiple choice, scale and free text questions, and live polls at meetings. Engagement reports for news, events and alerts.
IT leads
ISO27001:2022 certification and data hosted in Australia. The 17 systems Pluss connects to, including Salesforce, TechnologyOne and Microsoft Entra ID.
Sales and marketing
The app in your brand, as a prospect sees it. GemLife shows the app to prospects in its sales environments.
After you send the form
What happens next
You send the form
Your details go to Shaun Alexander, with your community count and your role.
You pick a time
Shaun's calendar opens on this page as soon as you send the form. Choose a 30 minute time that suits you.
You get the invite
A calendar invite arrives by email. Forward it to anyone you want at the demo.
Shaun runs the demo
He shows the resident app and Community Manager for your type of community. He answers your questions as you go.
We agree the next step
If Pluss fits, the next step might be a technical session with your IT lead, a quote or a pilot.
If you send the form but don't book a time, Shaun emails you to arrange one.
Before you book
Video tours, savings calculator and pricing
If you're not ready to talk yet, start with one of these.
The Pluss video tour
A recorded tour of Pluss. Enter your email address to watch it.
Take the video tourTours by feature
Food ordering in a village and HELF in an aged care home. Each tour uses a demo site with dummy data.
Resident admin cost and saving
Enter your community count, staff cost and weekly hours. The calculator shows what resident admin costs you each year, and how much Pluss takes out.
Open the savings calculatorHow Pluss is priced
Pluss is priced per property, with every feature included. There is no charge for staff or family users.
See how pricing worksQuestions
Questions about the demo
How long is the demo?
30 minutes. If you want a longer session for a bigger group, say so in the form.
Who runs the demo?
Shaun Alexander, Chief Revenue Officer at Pluss Communities.
Do we need to prepare anything?
No. It helps to tell us how many communities you run and what you want to see first. Use the message box in the form.
Can we cover cost in the demo?
Yes. Pluss is priced per property, and every feature is included. For a figure for your communities, request a quote, or get a business case from the savings calculator.
Will older residents use the app?
Across 21 communities, a median of 79.6% of residents are active every month. At Ozcare's Reflections on the Bay, where the average resident age is 79, 95% used the app each week within 90 days.
Does Pluss connect to our other systems?
Pluss connects to 17 systems, including Salesforce, TechnologyOne, Microsoft Dynamics 365 and Microsoft Entra ID. There is also a Pluss API. Tell us what you use and we'll cover it in the demo. See the systems Pluss connects to.
Is our data secure?
Pluss is ISO27001:2022 certified, and data is hosted in Australia. Your IT lead can go through the detail with us in a separate session. See how Pluss handles security.
How long does it take to get going?
Setting up takes days, and each community is live within weeks. We brand and set up your app, and train your staff and residents.
Do you work with New Zealand operators?
Yes. Metlifecare, Masonic Villages Trust, Radius Care and Kapiti Retirement Trust all use Pluss. See Pluss for New Zealand villages.
What if no time in the calendar suits us?
Email team@plusscommunities.com or call +61 410 446 143, and we'll find a time.
Book a 30 minute demo
See the app your residents would use, set up for your type of community.