Food ordering

Food ordering in Pluss

Residents choose their meals for the week on their phone and book family in for a meal. The kitchen sees the counts and confirms each guest booking.

The 2 minute tour, 1:57. It uses a demo village with dummy data.

Food ordering in Pluss, 2 minute tour

Today and in Pluss

The weekly menu today and in Pluss

Villages use food ordering for residents in serviced apartments and assisted living. Aged care homes use it too.

Today

Reception prints a menu and an order form for every apartment, every week.

In Pluss

The week's menu is in the app, on every resident's phone.

Today

Forms go into pigeonholes, or to the door for residents who can't get to reception.

In Pluss

Residents order in a few taps, wherever they are.

Today

Residents walk their forms back, and someone chases the ones that never come.

In Pluss

Residents can change a meal until the cut-off you set.

Today

An administrator types every form into a spreadsheet and takes guest bookings by phone.

In Pluss

Pluss counts every order. A guest booking arrives as a request that staff confirm in one click.

Today

The kitchen cooks from the tally, and a menu change starts the round again.

In Pluss

The kitchen sees live counts for each meal. Staff publish a menu update for the week.

How it works

Food ordering for residents, families and the kitchen

Residents

Meals for the week

  • Pick breakfast, lunch and dinner from the daily menu, for the whole week.
  • See each dish's price, dietary details and allergens.
  • Change a meal until the cut-off.
  • Tell the kitchen about an allergy or a change.
Family and guests

Book family in for a meal

  • A resident books family in for a meal and sends a request with a time.
  • Staff confirm it in one click.
  • The resident gets a notification when it's confirmed.
The kitchen

Counts without the typing

  • Live counts for each meal, day by day.
  • Staff publish a menu update for the week, and residents see it in the app.
On the café screen

Today's menu on the community TVs

  • Show today's menu with a photo, a description and a price for each dish.
  • Set up a daily, weekly or monthly menu.
  • Set each dish for breakfast, lunch, dinner or all day.
148

Communities use Pluss in Australia and New Zealand.

30,000+

People use the Pluss app.

79.6%

Median share of residents active each month, across 21 communities.

ISO 27001

ISO27001:2022 certified, with data hosted in Australia.

Pricing

How Pluss is priced

Pluss is priced per property: each apartment, villa or unit in a village, each home in a land lease community and each room in an aged care home. There is no charge for staff or family users.

Every feature is included. There are no feature tiers and no fee per login. Pluss HQ is an add-on for operators with several communities.

Questions

Questions about food ordering

Who uses food ordering?

Village operators use it for residents in serviced apartments and assisted living. Aged care homes use it too. Residents order for the week, and the kitchen cooks from the counts.

Can residents change their order?

Yes, until the cut-off you set. They can also tell the kitchen about an allergy or a change.

How does the kitchen get the numbers?

The kitchen sees live counts for each meal, day by day. Nobody types up order forms.

Can residents book family in for a meal?

Yes. The resident sends a request with a time. Staff confirm it in one click, and the resident gets a notification.

Does each dish show allergens?

Yes. Each dish carries its price, its dietary details and its allergens.

Is food ordering an extra cost?

No. Food ordering is in the per property fee, with every other feature.

Book a 30 minute demo

See the weekly menu your residents would use, and the counts your kitchen would get.