What a village app shows you between the enquiry and the decision
A buyer tours in March and reserves in October. What your website, CRM and email can see across those seven months, and what they lose.
How to get residents using your village app
Across 21 communities, a median of 79.6% of residents are active in the app every month. This guide sets out how to plan the launch, run the first 90 days and keep residents opening the app.
Choosing a resident app: a buyer’s guide for operators
What to check before you choose a resident app for your villages or homes, and the questions to ask every vendor in a demo.
Planning a year of lifestyle activities for aged care homes and retirement villages
How to plan 12 months of lifestyle activities for an aged care home or retirement village in Australia or New Zealand, from the weekly program to the seasons.
You don’t own the community you lead
Suzanne's village doesn't exist yet. Her question about cliques took me back twenty years, through youth work and a woman on the sixth floor with too much dinner. Helping out with a community and owning one are not the same thing.
A hotel company just reminded me why this sector is so hard, and so worth it
A global hotel group stood up at the National Retirement Living Summit and talked about belonging, not occupancy. Here is what stayed with me, and why our version of this is harder than theirs.
How to Implement a Resident App in 12 Weeks and Reach 79.6% Monthly Use
Learn how to implement a resident app in your retirement village or aged care community in 12 weeks, achieving 80–90% adoption. This step-by-step guide covers stakeholder alignment, staff training, resident onboarding, and the three phases of a proven implementation model from Pluss Communities.
How to Increase Resident App Adoption in Retirement Villages
Discover 15 practical strategies to improve resident app adoption in retirement villages. See how the right rollout approach can strengthen community, increase resident satisfaction, improve operational efficiency, and help providers choose a platform that delivers real engagement.
How Retirement Villages Are Transforming Maintenance Operations with One Simple Tool
Maintenance delays and poor communication frustrate residents and overwhelm staff. Learn how retirement villages and over-50s lifestyle resorts use Pluss Communities to streamline maintenance management, reduce admin, and deliver faster, clearer service across every site.
Smarter workflows, simpler management: your latest Pluss update is here!
We’re thrilled to unveil our most powerful release yet. Packed with new features to streamline your team’s workflows, improve resident engagement and simplify community management. From custom status workflows in maintenance and forms to smarter group chats, multiple-calendar bookings, and integrated feedback/complaints tracking, this update is built to help you do more with less.
Digital Transformation in Seniors Living Starts with Confidence, Not Code
Discover how retirement villages are transforming daily life through digital confidence, connection, and simplicity. Learn why digital transformation in seniors living isn’t about technology itself, but about empowering staff, residents, and families to build stronger, more connected communities.
Launch Your Retirement Village App: 30-60-90 Day Adoption Strategy
Launching a retirement village app is about more than technology, it’s about creating habits, confidence, and stronger connections. This 30-60-90 day adoption strategy gives you the tools to drive resident engagement, boost adoption, and make your app a thriving part of community life.
How to Reach 79.6% Monthly Resident Use in Your Retirement Village App
Discover how retirement villages can achieve 90% or higher resident adoption of their community app. This step-by-step guide, tailored for retirement living managers and directors, shows how your village staff and admin team can prepare content, train residents, and launch with impact. Learn proven strategies to keep residents engaged, from pre-launch planning and personalised onboarding to ongoing support and community-building features.
Seamless by Design: Continuum of Care in Retirement Living
From independent living to aged care, discover how tech-enabled retirement villages use a continuum of care to ensure comfort, connection, and confidence.
AI Avatars Boost Lifelong Learning in Retirement Villages
How can AI and digital avatars transform retirement communities? Explore how Pluss Communities leverages technology for lifelong learning and social engagement, combating isolation and enhancing well-being for older Australians. Discover the benefits of personalised learning with AI avatars, the power of U3A, and practical applications in retirement villages. Learn how technology can enrich lives and create vibrant communities, keeping the human experience at the heart of innovation.
Fun Activities for the Elderly in Nursing Homes
Looking for meaningful ways to engage families with their loved one in a nursing home? Discover 100 fun and inclusive activities that encourage family involvement and create lasting memories. From creative arts and music therapy to cooking and gardening, these activities are perfect for residents with limited mobility or cognitive impairments, helping them connect with their families while boosting well-being.
Boost Retirement Villages with Local Business Partnerships
Discover how retirement villages can enhance resident satisfaction by partnering with local businesses. Learn strategies for establishing partnerships, offering valuable services, and gathering feedback to create a thriving senior community.
Define Your Retirement Community's UVP to Attract Residents
Learn how to define and promote your retirement community’s Unique Value Proposition (UVP) to attract and convert more residents with this framework.
Transforming Retirement Villages: Key Insights for 2025
In this article, we explore insights from Daniel Gannon on the future of retirement villages. Discover practical tips to enhance resident care, simplify operations, and advocate for policy reforms to tackle aged care and housing challenges. Perfect for village managers looking to stay ahead in 2025!
100 Engaging Activity Ideas for Retirement Villages
Discover 100 creative and engaging activity ideas for retirement villages. Foster community, boost resident well-being, and create fun, inclusive experiences. Perfect for village leaders looking to enrich resident life!