It makes more time for people, and cuppas.
One platform for news, events, maintenance, bookings and the everyday moments in between. Pluss gives your village teams time back and gives residents a community they actually engage with.
Sound familiar?
Three things village managers tell us in almost every first conversation.
“I spend my Mondays printing notices, photocopying newsletters and chasing RSVPs.”
It makes double-handling disappear in a single touch.
Post once and it reaches the app, the screens and every resident, with read tracking instead of guesswork.
“Maintenance requests come in on paper, by phone, and over the fence. Some get lost.”
It makes help happen sooner.
Residents log requests in the app, your team tracks every job end to end, and nothing falls through the cracks.
“I honestly couldn’t tell you what residents think until something boils over.”
It makes sure every voice is heard.
Surveys, polls and feedback in one place, so you see what residents are thinking before small frustrations grow.
BUILT FOR RETIREMENT VILLAGES
One app for the whole village.
From the daily noticeboard to the annual review, Pluss connects residents, families and staff in a single experience built for the way villages actually run.
OPERATIONS & TIME
It makes Mondays feel a lot less like Mondays.
The communication and admin load is what burns out village teams. Pluss replaces the print run, the ring around and the noticeboard with one post that reaches everyone.
One post to app and screens, with read tracking
Maintenance logged and tracked to resolution
Event sign ups and RSVPs handled automatically
RESIDENT ENGAGEMENT
It makes independence a walk in the park.
Residents book activities, manage events and stay connected without needing staff support at every step. Independence for them, time back for you.
Activities and bookings residents manage themselves
Groups, clubs and interests organised in app
A calendar everyone can see and trust
AI CONTENT GENERATION
It makes a blank page the easy part.
Producing the newsletter and a steady stream of updates eats the lifestyle team's week. Pluss AI drafts it for you with sourced imagery, so the job shifts from writing posts to approving them.
Draft news posts, event descriptions and updates in seconds
Image sourcing built in, so posts look the part
A governance layer keeps every draft on brand and on tone, with approval before anything goes live
Available now in Pluss.
FAMILIES & WELLBEING
It makes reassurance a built-in feature.
Families see community life and feel confident their loved one is engaged and supported, without adding a single phone call to your team's day.
Family visibility of community life and events
Take action on their behalf
Less front desk phone traffic
Engagement signals that help you spot a resident going quiet
Customise your app to your brand with features that suit your community
Your app can be designed to match either your organisation’s brand or each village can have its own look and feel. Logos, brand colours and even app names will create personality for staff and residents alike.
You can pick and choose as many or as few features as you want, and even create different views for different user types.
EVERYTHING INCLUDED
One platform. Every feature included.
41 features in one app, from community news to AI content drafting. Priced per community per month, with no per login pricing and no feature tiers. The full platform, every village, every time.
Community news
Push updates to every resident instantly, with read tracking.
Events & bookings
Calendar, RSVPs and activity bookings, all self service.
Surveys & feedback
Hear from residents before small issues grow.
Family access
Loved ones stay connected and reassured.
Maintenance requests
Logged, tracked and resolved without paper or phone tag.
Payments
Collect for events, services and extras, built in.
AI content drafting NEW
Draft news and events in seconds, on brand, with approval built in.
Groups & clubs
Resident run interest groups, organised in app.
Analytics
See what residents actually engage with.
Communications
Instant messaging
Urgent alerts
Video posts
AND THE REST OF THE PLATFORM, ALL INCLUDED
Operations
Forms builder
Key management
Visitor sign-in
Community & Lifestyle
Insights & Admin
Brand & Set up
Content flagging
Group chat
Audience Selector
Key contacts
Dietary requirements
Linked users
Feedback & complaints
Staff workflows
Maps
Marketplace
Local business offers
My calendar
Photo & video sharing
User tags
Buy, swap & sell
Activity calendar
Group chat
Enterprise
Feature builder
Content libraries
Engagement analytics
Resident profiles
HELF services
Care plan communications
Document library
Reporting
Role based permissions
Care
Resident activity feed
Care circles
Bookings & Payments
Stripe and card payments
My calendar & bookings
Third party services
Custom branding
Site builder
Multi-village publishing
Village benchmarking
Feature picker
Event payments
Service bookings
Appointment booking
Per village theming
Site templates
App store branding
WHY PLUSS
It makes the choice clear.
Plenty of platforms can send a notification. Here is what sets Pluss apart from a generic tool or building it yourself.
Adoption that happens
80-90% adoption, with 95% weekly at Ozcare & 90% at Vasey Communities. Without it, nothing else matters, which is why we start here.
Built for ANZ seniors living
Purpose built for villages here, not a corporate tool or overseas software bent to fit. It speaks your residents' language.
We build what you need
Need a capability that doesn't exist? We co-design and build it as a permanent feature. Anglicare and Bolton Clarke have. No other vendor does this.
Pricing that rewards engagement
All core features, per community per month. No per login pricing, so the more residents, families, & staff engage, the better your value, not the bigger your bill.
HOW IT WORKS
Live in weeks, not years.
We brand it to you
Your village look, content and configuration, applied from a template with Site Builder.
We get you ready
Training, configuration, roles and what good looks like is all part of the onboarding
Residents come on board
With adoption of 80 to 90%, residents take to it quickly.
The village comes to life
News, events and bookings flow through one app, and you see exactly what's working.
“From a manager’s point of view, the app has been priceless. It’s like having an admin on my team.”
Jenny Marrello, Village Manager, Reflections on the Bay (Ozcare)
95% weekly engagement — Ozcare
92% weekly engagement — Kokoda Residences
0 handwritten maintenance requests since launch — Tricare
Managing more than one village?
See how Enterprise HQ keeps every village consistent and benchmarked from one place.
COMMON QUESTIONS
What village operators ask us.
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Yes. Pluss sees 80 to 90% adoption, because it is designed for older users rather than retrofitted from a corporate tool, and training is included in setup. Residents without the app are still reached via community screens and printed summaries.
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Pluss can bring disconnected systems into one platform, and it connects with the tools you already use rather than creating more admin.
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One platform with all features, priced per community per month. No per login pricing and no feature tiers.
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We co-design and build it as a permanent supported feature. Several operators run capabilities we built specifically for them.
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Most customers are up and running in Weeks. We brand and configure the app, onboard your team and residents with training included, and you are live.
See what Pluss can add to your seniors’ community. It makes a village.
A 30 minute demo, shaped around your village.