Case studies
Pluss case studies
Retirement villages, land lease communities and aged care homes in Australia use Pluss. Each case study names the community and quotes the people who run it. Most include the community's own platform figures.
Hyegrove case study
The mean resident age at Hyegrove is 80.9. Within months of opening, 89% of residents use the app weekly, and so do 92% of those aged 85 and over.
GemLife case study
GemLife runs the myGemLife app on Pluss across 21 land lease sites. In the eight communities measured, 8 in 10 residents use it and about 98% stay active.
Ozcare case study: Reflections on the Bay
95% of residents at Reflections on the Bay used the app weekly within 90 days of launch. Two years on, 84% still do. Six resident champions led the rollout.
TriCare case study: Stafford Lakes
TriCare Stafford Lakes hasn’t had a handwritten maintenance request since the app went live. 87% of registered residents used it in the last 30 days.
Kokoda Residences case study
Nearly four years after launch, 92% of Kokoda Residences residents used the app in the last 7 days. Residents send 99% of the messages in it.
Botanica Lifestyle Resort case study
Five years on, 336 of 345 registered residents at Botanica Lifestyle Resort still use the app. They made 4,812 event bookings in 90 days.
Bolton Clarke case study: Moreton Shores
Bolton Clarke trialled its Buddy app at Moreton Shores Retirement Village, then decided to roll it out to more communities in 2024.
Jindalee case study
Jindalee in Canberra posts daily news and events in its app for 130 residents, their families and 200 staff. Families comment and react, and staff print less.
M by Montefiore case study
M by Montefiore brought residents onto its app during Sydney’s Covid lockdowns. Within two weeks, 80% of residents at the Randwick community were using it.
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