Land lease communities
Pluss for land lease communities
Homeowners get an app in your brand for community news, events, groups and bookings. Your sales team can show it to prospects before they buy.
Priced per home, with every feature included.
Communities use Pluss.
People use the Pluss app.
Winner, Future of Ageing Awards, Consumer Experience.
ISO27001:2022 certified, with data hosted in Australia.
These figures cover retirement villages, aged care homes and land lease communities.
Day to day
How homeowners and staff use Pluss
Homeowners use the Pluss app on their phones. Staff post from Community Manager on a computer, or from their phone.
Sales
The app in your sales story
The app carries each community's name and brand. Your sales team can show prospects the events calendar and what's on at the clubhouse.
GemLife uses the app in its sales environments. Prospects get to know a community before construction is complete.
Events and news
What's on, in one calendar
Homeowners see the community calendar, book events and pay by card in the app. News and photos reach every homeowner's phone.
- Reminders go out at a set time, such as an hour before the event.
- After booking their own spot, a homeowner can invite friends.
- Homeowners reserve facilities in the app.
- An urgent alert shows on the lock screen with the post's heading, then opens in the app.
Run by homeowners
Groups and posts run by homeowners
Homeowners can run their own groups and clubs, and post events, news and photos.
- Posts from homeowners can go through approval first.
- You set the permissions and approval settings for each community.
Content library
Templates for events and news
Staff can start each event or news post from a template in the content library. Each one comes with a title, a description and a photo.
Your corporate team can add its own news templates, so every community can use the same post.
- Filter templates by type, such as social, seasonal or active.
- Preview a template, then use it to start a new event.
- Templates include a Friday happy hour, a Melbourne Cup lunch and a bushwalking day.
Pluss AI
Pluss AI drafts news and events
Pluss AI drafts news posts, event descriptions and updates, and finds an image for each one. A staff member can start a news post from a photo of an event.
Content rules keep each draft on brand and on tone. Nothing goes live until a staff member approves it.
Available now in Pluss.
Resales
Land lease resales in Pluss
Pluss runs each resale in one record, from notice to sell to handover. Your team sees who owns each stage and when each task is due. The homeowner and their family follow the same stages in the app.
After a notice to sell, to tell the homeowner whether you offer seller services and the site rent a new owner will pay.
The buyer needs the disclosure documents at least 21 days before the site agreement, or 7 days with a signed waiver.
Cooling off on the new site agreement, from the last signature.
Cooling off if the disclosure documents arrive late.
Periods under Queensland law. Sources: Queensland Government, steps to selling a manufactured home, Business Queensland, sales transaction responsibilities, QMHOA, new rules from 7 June 2026.
Record the notice to sell the day it arrives, and Pluss starts the reply clock. The disclosure and cooling off clocks sit on the same record.
Each of the eight stages has an owner, tasks and due dates.
Your team sends the disclosure pack by email and text. The event log shows when the buyer opened it.
The homeowner's family can see where the sale is up to in the app.
Pluss doesn't make an operator compliant. It keeps the record your team needs to show what was done, and when.
Features
Features in Pluss for land lease
Every feature on this page is in the per property fee.
Posts carry photos, video and files, and can be scheduled. Pluss shows who has read each post.
Homeowners book events and activities in the app, and pay by card.
Homeowners run their own interest groups and clubs in the app.
Homeowners reserve facilities and pay for extras by card in the app.
Build surveys with multiple choice, scale and free text questions. Run a live poll at a meeting.
Homeowners log requests in the app. Staff track each job until it's resolved.
An alert shows on the lock screen with the post's heading, then opens in the app.
Compare engagement with news, events and alerts. Export any data point to CSV.
Also in the platform
- Pluss AI drafting
- Instant messaging
- Community TVs
- Resale and move-in records
- Document envelopes
- Forms builder
- Visitor sign in
- Feedback and complaints
- Document library
- Resident profiles
- Marketplace
- Role based permissions
- Multi site publishing
- Custom branding
New communities
Each new community starts from your template
Site Builder launches each new community from your template. The brand and the app are ready on day one.
You choose which features each community uses. Different user types can see different views.
Customers
Land lease customers on Pluss
Land lease operators using Pluss include GemLife, Botanica and AHC.
“Working with Pluss gives us the flexibility to keep improving the platform as we learn what delivers the most value for homeowners.”
After a pilot in two Toowoomba communities and a sales environment, GemLife has now completed its rollout to 21 sites.
GemLife is extending the platform with us into sales tools, defect tracking, and asset and warranty management.
Communities using Pluss.
Weekly engagement at Botanica.
Median share of residents active each month, across 21 communities.
Head office
Pluss HQ for operators with several communities
Pluss HQ publishes one post to every community, or to the communities you choose. It reports engagement across your portfolio. Each community team still runs its own news, events and requests.
Getting started
How a community starts on Pluss
Setting up takes days. We train your staff and homeowners, so each community is live within weeks.
We brand your app
We set up the app from a template with Site Builder, using your look and your content.
We set it up with your team
Onboarding covers configuration, staff roles and training.
Homeowners join
We run sessions for homeowners and support your team at launch.
The community runs on Pluss
News, events and bookings run through one app, and you see what homeowners open.
Pricing
How Pluss is priced for land lease
Pluss is priced per property: each home in the community. There is no charge for staff or family users.
Every feature is included. There are no feature tiers and no fee per login, so the fee stays the same as more homeowners use the app.
Pluss HQ is an add-on for operators with several communities.
Questions
Questions land lease operators ask
Will homeowners use the app?
At Botanica, 90% of homeowners use the app each week. Across 21 communities, a median of 79.6% of residents are active every month.
Can the app carry our brand?
Yes. The app carries your logo, colours and app name. Each community can have its own look, or share your organisation's brand.
We're opening more communities. How does Pluss handle that?
Site Builder launches each new community from your template. We agree the setup with your corporate team once, and each new community starts from it.
Does Pluss make us compliant with our state's rules?
No. Your team stays responsible for meeting your state's rules. Pluss keeps the record of each resale, with every task, document and date.
How long does it take to get going?
Setting up takes days, and each community is live within weeks. We brand and set up your app, and train your staff and homeowners.
Is our data secure?
Pluss is ISO27001:2022 certified and hosted in Australia.
Book a 30 minute demo
See the app your homeowners would use, and how a resale runs from notice to sell to handover.